Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obligated to provide the data. Non-provision has no consequences. This applies only as long as no other information is provided in the subsequent processing operations. “Personal data“ are all information relating to an identified or identifiable natural person.

Server Log Files

You can visit our websites without providing any personal information. Each time our website is accessed, usage data is transmitted to us or our web host/IT service provider by your internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the accessed page, date and time of the retrieval, the IP address, the amount of data transferred, and the requesting provider. The processing is based on Art. 6(1)(f) GDPR out of our predominant legitimate interest in ensuring the trouble-free operation of our website and improving our offer.

Contact

Responsible Party

NexGen Clique UG (haftungsbeschränkt)
Steenkuhlenweg 37
28757 Bremen
Germany
Email: info@nexgen-clique.de

Customer-initiated contact by email

If you initiate business contact with us by email, we will collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves to process and respond to your contact request. If the contact aims to carry out pre-contractual measures (e.g., consultation in case of purchase interest, offer preparation) or concerns an already concluded contract between you and us, this data processing is based on Art. 6(1)(b) GDPR. If the contact is made for other reasons, this data processing is based on Art. 6(1)(f) GDPR out of our predominant legitimate interest in processing and responding to your request. In this case, you have the right to object at any time to this processing of personal data relating to you based on Art. 6(1)(f) GDPR for reasons arising from your particular situation. We only use your email address to process your request. Your data will be deleted in compliance with legal retention periods, provided you have not consented to further processing and use.

Collection and processing when using the contact form

When using the contact form, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves the purpose of establishing contact. If the contact aims to carry out pre-contractual measures (e.g., consultation in case of purchase interest, offer preparation) or concerns an already concluded contract between you and us, this data processing is based on Art. 6(1)(b) GDPR. If the contact is made for other reasons, this data processing is based on Art. 6(1)(f) GDPR out of our predominant legitimate interest in processing and responding to your request. In this case, you have the right to object at any time to this processing of personal data relating to you based on Art. 6(1)(f) GDPR for reasons arising from your particular situation. We only use your email address to process your request. Your data will be deleted in compliance with legal retention periods, provided you have not consented to further processing and use.

Use of Google Maps API address validation

We use the address validation of the provider Google (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland “Google”) on our website. The data processing serves the purpose of checking your entries in our address forms for input and typing errors in real-time and, if necessary, completing missing data. In the case of incorrectly entered data, alternative suggestions for correcting the data are displayed. For this purpose, the address data entered by you is transmitted to the provider, stored, and evaluated there. Among other things, the following information may be transmitted to Google and processed there: postal addresses (country, city, postal code, street, house number), email address, phone number. Your data may also be transmitted to the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and thus committed to adhering to European data protection principles. The processing of your personal data is based on Art. 6(1)(f) GDPR out of our predominant legitimate interest in a correct data basis for fulfilling our contractual obligations. You have the right to object at any time to this processing of personal data relating to you based on reasons arising from your particular situation. The data is processed separately by the provider and not merged with other data. They are deleted by the provider once the status of the entered data has been determined, but no later than after 30 days. For more information on terms of use and data protection at Google, see: https://cloud.google.com/maps-platform/terms or https://www.google.de/policies/privacy.

WhatsApp Business

If you contact us via WhatsApp, we use the WhatsApp Business version of WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “WhatsApp”). If you are outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA). The data processing serves to process and respond to your contact request. For this purpose, we collect and process your mobile phone number stored with WhatsApp, if provided, your name, and other data provided by you to the extent required. We use a mobile device for the service in whose address book only data of users who have contacted us via WhatsApp are stored. Personal data is not transferred to WhatsApp without your prior consent. Your data is transmitted by WhatsApp to Meta Platforms Inc. servers in the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. has certified itself under the TADPF and thus committed to adhering to European data protection principles. If the contact aims to carry out pre-contractual measures (e.g., consultation in case of purchase interest, offer preparation) or concerns an already concluded contract between you and us, this data processing is based on Art. 6(1)(b) GDPR. If the contact is made for other reasons, this data processing is based on Art. 6(1)(f) GDPR out of our predominant legitimate interest in providing a quick and easy contact option and responding to your request. In this case, you have the right to object at any time to this processing of personal data relating to you based on Art. 6(1)(f) GDPR for reasons arising from your particular situation. We only use your personal data to process your request. Your data will be deleted in compliance with legal retention periods, provided you have not consented to further processing and use. For more information on terms of use and data protection when using WhatsApp, see: https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.

Customer Account Orders

Customer Account

When opening a customer account, we collect your personal data to the extent specified there. The data processing serves to improve your shopping experience and simplify order processing. The processing is based on Art. 6(1)(a) GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out based on the consent until the revocation. To delete your customer account, please contact us at delete@nexgen-clique.de. Your customer account will then be deleted.

Collection, processing, and transfer of personal data for orders

When ordering, we collect and process your personal data only to the extent necessary for fulfilling and processing your order and handling your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. The processing is based on Art. 6(1)(b) GDPR and is necessary for the performance of a contract with you. Your data will be transferred, for example, to the shipping companies and dropshipping providers you have chosen, payment service providers (such as Stripe), order processing service providers, and IT service providers. In all cases, we strictly adhere to legal requirements. The extent of data transfer is limited to a minimum.

Use of the email address for sending newsletters

We use your email address, regardless of the contract processing, exclusively for our own advertising purposes to send newsletters, provided you have expressly consented to this. The processing is based on Art. 6(1)(a) GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until the revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list. Your data will be passed on to an email marketing service provider as part of order processing. It will not be passed on to other third parties.

Use of the email address for sending direct advertising

We use your email address, which we have received as part of the sale of a product or service, for the electronic transmission of advertising for our own similar products or services, provided you have not objected to this use. The provision of the email address is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. The processing is based on Art. 6(1)(f) GDPR out of our predominant legitimate interest in direct advertising. You can object to this use of your email address at any time by notifying us. The contact details for exercising the objection can be found in the imprint. You can also use the link provided in the advertising email. This does not incur any other costs than the transmission costs according to the basic tariffs.

Shipping Service Providers and Inventory Management

Use of an external inventory management system

We use an inventory management system as part of order processing. The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is based on Art. 6(1)(b) GDPR.

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that enables the browser to be uniquely identified when the website is accessed again. Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually on their acceptance, as well as prevent the storage of cookies and transmission of the data they contain. Already stored cookies can be deleted at any time. However, we would like to point out that you may not be able to use all the functions of this website to their full extent. Under the following links, you can find out how to manage cookies in the most important browsers (including disabling them):
- Chrome: https://support.google.com/accounts/answer/61416?hl=en
- Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Safari: https://support.apple.com/en-us/guide/safari/sfri11471/mac

Technically necessary cookies

Unless otherwise stated below in the privacy policy, we only use these technically necessary cookies to make our offer more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change. The use of cookies or comparable technologies is based on § 25(2) TTDSG. The processing of your personal data is based on Art. 6(1)(f) GDPR out of our predominant legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer. You have the right to object at any time to this processing of personal data relating to you based on reasons arising from your particular situation.

Advertising Tracking

Use of the Meta Pixel

We use the Meta Pixel of Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “Meta”) on our website. Meta and we are jointly responsible for the collection of your data and the transmission of this data to Meta when the service is embedded. This is based on an agreement between us and Meta on the joint processing of personal data, which sets out the respective responsibilities. The agreement can be accessed at: https://www.facebook.com/legal/terms/businesstools. According to this, we are particularly responsible for fulfilling the information obligations according to Art. 13, 14 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the correct technical implementation and configuration of the service, and for complying with the obligations according to Art. 33, 34 GDPR insofar as a data protection breach affects our obligations under the joint processing agreement. Meta is responsible for enabling data subject rights according to Art. 15-20 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the security of the service, and for complying with the obligations according to Art. 33, 34 GDPR insofar as a data protection breach affects Meta's obligations under the joint processing agreement. The application serves the purpose of targeting visitors to the website with interest-based advertising in the social networks Facebook and Instagram. For this purpose, the remarketing tag from Meta has been implemented on the website. When you visit the website, a direct connection to the Meta servers is established via this tag. This informs the Meta server which of our pages you have visited. Meta assigns this information to your personal Facebook and/or Instagram user account. When you visit the social networks Facebook or Instagram, you will then be shown personalized, interest-based ads. The application also serves the purpose of creating conversion statistics. In this process, we learn the total number of users who clicked on one of our ads and were redirected to a page tagged with a conversion tracking tag, as well as what actions were taken after being redirected to this website. However, we do not receive any information that can be used to personally identify users. Your data may be transmitted to the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself under the TADPF and thus committed to adhering to European data protection principles. The processing of your personal data takes place with your consent based on Art. 6(1)(a) GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until the revocation. You can disable the remarketing function “Custom Audiences“ https://www.facebook.com/settings?tab=ads. For more information on the collection and use of data by Meta, your rights in this regard, and ways to protect your privacy, please refer to Meta's privacy policy at: https://www.facebook.com/about/privacy.

Use of Google Ads Conversion Tracking

We use the online advertising program “Google Ads“ on our website and, in this context, conversion tracking (visitor action evaluation). Google Conversion Tracking is an analysis service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google“). When you click on an ad placed by Google, a cookie is set for conversion tracking on your computer. These cookies have a limited validity, contain no personal data, and therefore do not serve personal identification. If you visit certain pages on our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google Ads customer receives a different cookie. Therefore, there is no possibility that cookies can be tracked across the websites of Ads customers. The information collected with the help of the conversion cookie is used to create conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information that can personally identify users. Your data may be transmitted to Google LLC servers in the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and thus committed to adhering to European data protection principles. The use of cookies or comparable technologies takes place with your consent based on § 25(1) sentence 1 TTDSG in conjunction with Art. 6(1)(a) GDPR. The processing of your personal data takes place with your consent based on Art. 6(1)(a) GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until the revocation. For more information and Google's privacy policy, please visit: https://www.google.de/policies/privacy.

Use of Google AdSense

We use the AdSense function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google“) on our website. The data processing serves the purpose of renting advertising space on the website and targeting visitors to the website with interest-based advertising. This function displays personalized, interest-based advertising ads to visitors of the provider's website from the Google Display Network. Google uses cookies that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to and stored on a Google server in the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and thus committed to adhering to European data protection principles. Google may transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Google will not associate your IP address with any other data held by Google. The use of cookies or comparable technologies takes place with your consent based on § 25(1) sentence 1 TTDSG in conjunction with Art. 6(1)(a) GDPR. The processing of your personal data takes place with your consent based on Art. 6(1)(a) GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until the revocation. For more information and Google's privacy policy, please visit: https://www.google.com/policies/technologies/ads/ and https://www.google.de/policies/privacy.

Use of Google Remarketing or “Similar Audiences“ function

We use the remarketing or “Similar Audiences“ function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google“) on our website. The application serves the purpose of analyzing visitor behavior and visitor interests. Google uses cookies to conduct website usage analysis, which forms the basis for creating interest-based advertising. The cookies are used to record visits to the website as well as anonymized data about the use of the website. No personal data of the website visitors is stored. If you subsequently visit another website in the Google Display Network, you will be shown ads that are highly likely to take into account previously accessed product and information areas. Your data may be transmitted to Google LLC servers in the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and thus committed to adhering to European data protection principles. The use of cookies or comparable technologies takes place with your consent based on § 25(1) sentence 1 TTDSG in conjunction with Art. 6(1)(a) GDPR. The processing of your personal data takes place with your consent based on Art. 6(1)(a) GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until the revocation. For more information on Google Remarketing and the associated privacy policy, please visit: https://www.google.com/privacy/ads.

Plugins and Miscellaneous

Use of Google Tag Manager

We use the Google Tag Manager of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google“) on our website. This application manages JavaScript tags and HTML tags used to implement tracking and analysis tools, in particular. The data processing serves the purpose of designing and optimizing our website according to needs. The Google Tag Manager itself neither stores cookies nor processes personal data. However, it enables the triggering of additional tags that may collect and process personal data. For more information on terms of use and privacy, see https://www.google.com/intl/de/tagmanager/use-policy.html

Use of social plugins using “Shariff“

We use plugins from social networks on our website. To ensure you retain control over your data, we use the privacy-safe “Shariff“ buttons. Without your explicit consent, no links to the servers of the social networks are established, and consequently, no data is transmitted. “Shariff“ is a development by the specialists of the computer magazine c't. It enables more privacy on the web and replaces the usual “share“ buttons of social networks. For more information on the Shariff project, see https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html. When you click the buttons, a pop-up window appears in which you can log in with your data at the respective provider. Only after this active login by you is a direct connection to the social networks established. By logging in, you consent to the transfer of your data to the respective social media provider. This includes, among other things, your IP address and the information which of our pages you have visited. If you are simultaneously logged in to one or more of your social network accounts, the collected information is also assigned to your respective profiles. You can only prevent this assignment by logging out of your social network accounts before visiting our website and activating the buttons. The following social networks are integrated using the “Shariff“ function. For more information on the extent and purpose of data collection and use, as well as your rights and options to protect your privacy, please refer to the linked privacy notices of the providers.

- Facebook of Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland): https://www.facebook.com/policy.php. Your data may be transmitted to the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself under the TADPF and thus committed to adhering to European data protection principles.

- Instagram of Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland): https://help.instagram.com/155833707900388. Your data may be transmitted to the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself under the TADPF and thus committed to adhering to European data protection principles.

Use of social plugins using the “2-click solution“

We use plugins from social networks using the “2-click solution“ on our website. Without your explicit consent, no links to the servers of the social networks are established, and consequently, no data is transmitted. In the standard integration of plugins, when you access the pages of our website that contain such a plugin, a connection is established between your computer and the servers of the social network provider, and the plugin is displayed on the page by notifying your browser. In this process, both your IP address and the information which of our pages you have visited are transmitted to the provider's servers. This applies regardless of whether you are registered or logged in to the social network. Even for non-registered or non-logged-in users, a transmission takes place. If you are also logged in to the social network Facebook, this information is assigned to your personal user account. When using the plugin functions (e.g., pressing the button), this information is also assigned to your user account, which you can only prevent by logging out before using the plugin. To ensure you retain control over your data, we have decided to initially deactivate the corresponding button. You can recognize this by the greyed-out button. Without your explicit consent - in the form of activating the button - no connection to the server of the social network is established, and consequently, no data is transmitted. Only when you activate the button does the button become active (color-highlighted), and a direct connection to the servers of the social network is established. By activating, you consent to the transfer of your data to the respective social network provider. This includes, among other things, your IP address and the information which of our pages you have visited. If you are simultaneously logged in to one or more of your social network accounts, the collected information is also assigned to your respective profiles. You can only prevent this assignment by logging out of your social network accounts before visiting our website and activating the buttons. The following social networks are integrated using the “2-click function“. For more information on the extent and purpose of data collection and use, as well as your rights and options to protect your privacy, please refer to the linked privacy notices of the providers.

- Instagram of Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland): http://instagram.com/legal/privacy. Your data may be transmitted to the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself under the TADPF and thus committed to adhering to European data protection principles.

Use of Google reCAPTCHA

We use the reCAPTCHA service of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google“) on our website. The query serves the purpose of distinguishing input by a human from automated, machine processing. Your input is transmitted to Google and reused there. Additionally, the IP address and any other data required by Google for the reCAPTCHA service are transmitted to Google. These data are processed by Google within the European Union and may also be transmitted to Google LLC servers in the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and thus committed to adhering to European data protection principles. The use of cookies or comparable technologies takes place with your consent based on § 25(1) sentence 1 TTDSG in conjunction with Art. 6(1)(a) GDPR. The processing of your personal data takes place with your consent based on Art. 6(1)(a) GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until the revocation. For more information on Google reCAPTCHA and the associated privacy policy, please visit: https://www.google.com/recaptcha/intro/android.html as well as https://www.google.com/privacy

Data Subject Rights and Retention Period

Retention Period

After complete contract processing, the data will be stored initially for the duration of the warranty period, then in compliance with legal, especially tax and commercial, retention periods and then deleted after the expiration of these periods, provided you have not consented to further processing and use.

Data Subject Rights

You have the following rights according to Art. 15 to 20 GDPR, if the legal requirements are met: right to access, rectification, deletion, restriction of processing, data portability. You also have the right to object to processing based on Art. 6(1)(f) GDPR and to processing for direct marketing purposes.

Right to Lodge a Complaint with a Supervisory Authority

According to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is not lawful.

Right to Object

If the personal data processing listed here is based on our legitimate interest according to Art. 6(1)(f) GDPR, you have the right to object to these processing operations at any time with effect for the future for reasons arising from your particular situation. After an objection, the processing of the affected data will be stopped unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims. If the personal data processing is carried out for direct marketing purposes, you can object to this processing at any time by notifying us. After an objection, we will stop processing the affected data for direct marketing purposes.

Status: 06.2024